Universal Client Contact Specialist

Citizens & Northern Bank
Published
January 12, 2020
Location
Elkland, PA
Job Type
 

Description

Universal Client Contact Specialist

US-PA-Elkland

Job ID: 2020-1511
Type: Full-Time
# of Openings: 1
Category: Customer Service
Elkland

Overview

We are looking for a Universal Client Contact Specialist to fill an opening immediately in Elkland, PA. The qualified Universal Client Contact Specialist will assist clients with questions and issues regarding deposits, loans and technology products. A qualified candidate must have good communication, problem-solving skills and must be able to handle multiple tasks in a fast-paced environment.

Responsibilities

1. Provide timely support to all prospective and existing customers of C&N via incoming calls, electronic mail, secure messaging and live chat.

2. Promotes C&N product and services solutions.

3. Training and Education.

4. Customer Service - exemplifies Citizens & Northern's Customer Service Standards.

PM18

Qualifications

Education: Some college or technical school courses in related field

Experience: 2-4 years of previous related experience in a customer service setting, preferably in a banking environment
or
equivalent combination of education and experience.
PI117030462

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