Assistant Director, Health and Well-being
The Board of Pensions of the Presbyterian Church (U.S.A.) in Philadelphia is an agency of the Presbyterian Church (U.S.A) that takes pride in offering a robust range of benefits and services to PC(USA) churches, agencies, mid councils, and affiliated employers - including educational institutions, camps, conference centers, retirement and senior housing communities, and human service organizations.
We are currently seeking an Assistant Director, Health and Well-being, reporting to the Director, Plan Administration, to be responsible for monitoring and managing the Board's health and well-being vendor partners for conformance with established performance standards and contractual terms.
- Maintain an in depth understanding of all health and well-being business partner relationships to identify opportunities for improved integration and efficiencies.
- Manage team responsible for health and well-being vendors conformance to established performance standards and contractual terms.
- Develop productive relationships with business partner account teams to effectively advocate for the Board's needs.
- Facilitate regularly scheduled meetings with service vendors and track the status of plan level issues to ensure performance guarantees and member needs and are met.
- Manage the vendor contract process by tracking renewal cycles, market checks, and active competitive bids.
- Manage the vendor invoicing process, including vendor allowance and fee monitoring.
- Keep abreast of new health and well-being products and evaluate, assess, and recommend new products and programs as needed.
- Monitor and understand all health and well-being vendor group account structures.
- Plan and coordinate the Board's annual Vendor Partner Summit to develop a more integrated, coordinated, compliant, and member-friendly service and care experience.
- Develop and monitor departmental budgets and produce and analyze monthly status and variance reports.
- 7 years of experience in health and well-being or benefits plan administration.
- Certified Employee Benefit Specialist or Group Benefits Associate designation or equivalent experience preferred.
- A bachelor's degree in business or related field, or equivalent experience preferred.
- An ability to maintain a level of expertise and stay current with healthcare industry trends and leading practices.
- Advanced problem-solving skills to resolve escalated cases and to recommend new initiatives.
- Exceptional oral, written, and interpersonal communication skills to provide excellent service delivery.
- Proficiency in Salesforce and PeopleSoft; strong Microsoft Excel and PowerPoint knowledge required.
- An ability to take initiative and work independently with minimal instruction and supervision.
- An ability to make informed decisions and sound judgments regarding complex issues.
- Excellent analytical, decision making, and problem-solving skills.
- An ability to effectively lead, motivate, and develop staff.
- An ability to stay current on benefits industry and maintain a level of professional expertise via seminars, literature, formal training.
- An ability to work on-site Tuesday - Thursday at the 2000 Market Street office in Philadelphia.
What We Provide:
- Medical, dental, and vision coverage.
- 403(b)(9) retirement savings plan.
- Defined benefit pension plan.
- Generous paid time off, including personal leave, sick time, and holidays.
- Employer-paid death benefits with opportunities to purchase additional coverage.
- Employer-paid short-term and long-term disability coverage.
- Tuition assistance.
- Discount programs on entertainment, travel, and more.
- Employee Assistance Plan and other health and well-being resources.
- Access to the Board's education and grant assistance programs.
- Satisfaction gained from working for a service-oriented employer.
- Volunteer and other service opportunities in the community at large.
For more information about the position and to apply please visit: http://pensions.hrmdirect.com/employment/job-opening.php?req=2381508&#job
About the Board of Pensions
The Board of Pensions of the Presbyterian Church (U.S.A.) is proud to be an Equal Opportunity Employer. We value diversity, equity, and inclusion and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
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The Board of Pensions of the Presbyterian Church (U.S.A.) is an equal opportunity employer and a COVID-19 vaccination required employer.